Warranty and Return

We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee for each orders. Buy with confidence and enjoy a great shopping experience!

Returnable Items

Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:

1. Faulty items damaged/broken or soiled upon arrival.

2. Items received in the incorrect size/color.

3. Unused item(s) that have not met your expectation within 30 days of receiving.

Non-Returnable Items

We will not accept returns in the following conditions:

1. Items outside the 30 days warranty time-frame.

2. Used or misused items.

Notes: All returns must be authorized by our Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.

Returns Process & Time-Frame

Please carefully follow our returns process to minimize any delays:

1. If your item is returnable (see above), please submit a RMA that we send stating your:

-Order number

-Product name

-Return reason

2.Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with our return address.

3.Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.

4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 business days.

Kindly allow between 1-3 business days for our after sales team to process your request. After this, please note the refund times below:

For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.

Return Shipping Costs & Address

We aim to offer services that will benefit all of our loyal customers. All package sold can return to our warehouse. Please always contact us prior to returning the items by submitting a ticket to obtain an R.M.A form (Return Merchandise Authorization) with the related address.

About Shipping Fees

1.If customer bought a wrong item for your own reasons/ damage caused during use or install, customers will responsible for shipping charge.Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest logistics way that is available.

2.Item damaged while transporting, please provide us the picture of product package and logistics information, after verification via our customer service team, we will make return a half to you or resend you a new one.

3.If we sent the wrong goods because of our negligence, we will resend the correct one and responsible for shipping charge.